In this blog, we will walk through the scenario of eBonding ServiceNow incidents to 5 destinations (PagerDuty, Twilio SMS, Slack, Elasticsearch, and Email (using SMTP) simultaneously, using Robotic Data Automation (RDA) and AIOps Studio. What is eBonding eBonding refers to […]

The onset of ServiceNow has relieved the IT Services workforce. With CloudFabrix RDA added to it, we made it even better. Let’s face it that many IT Service transformation implementations take longer because of a lack of automation around migration […]

For a long time, IT Ops teams have been trying to keep up with the advancements in data analytics and management. In certain organizations, this problem is charged to DataOps teams. These teams are tasked with managing data growth and […]

Lately, I have seen fewer call outs from our field teams to our solution engineering team, and I was wondering what could be the reason? Sometimes, our field engineers approach our solution engineering team with advanced requests for data analysis, […]