CloudFabrix solution provides a holistic approach for enterprises to implement proactive operations with the objective of eliminating/reducing critical incidents and improving customer satisfaction. The solution primarily relies on applying regression/forecasting models on any time-series data to detect and forecast anomalies. […]

Incident management is the process of identifying and resolving problems that occur in IT services. Incident Management is also used as a metric to measure the health of the IT Service Desk. Let's discuss what incident management is, why it matters to your business, and how you can apply it to your organization.

The onset of ServiceNow has relieved the IT Services workforce. With CloudFabrix RDA added to it, we made it even better. Let’s face it that many IT Service transformation implementations take longer because of a lack of automation around migration […]